Dialpad
Connect Dialpad to BuildBetter to import call recordings and transcripts. Run BuildBetter's AI analysis across your support, sales, and success conversations alongside the rest of your customer data.
Overview
Connect Dialpad to BuildBetter to import call recordings and transcripts. Run BuildBetter's AI analysis across your support, sales, and success conversations alongside the rest of your customer data.
Features
- Automatic recording import
- AI-powered transcription
- Speaker identification
- Sentiment analysis
- Key moment detection
- Searchable transcripts
What makes Dialpad special
- Phone call recording import
- Full transcripts with speaker identification
- Configurable historical backfill
- Auto-import of new calls as they complete
Use Cases
- Sales call analysis
- Customer interview insights
- Meeting summaries
- Coaching and training
- Compliance documentation
How to Set Up
- 1.Navigate to Settings > Integrations
- 2.Click on the integration card
- 3.Authorize BuildBetter to access your account
- 4.Select which recordings to sync
- 5.Configure automatic import settings
- Get Started
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