Workflows

Send the right data, to the right place. Automatically.

Event-driven automation that responds to call processing and signal extraction. Use AI-powered conditions and webhook-based actions to route data wherever you need it.

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Automation that works

Build event-driven workflows that trigger on new calls, signals, or folder items.

AI-Powered Conditions

Use natural language to filter which recordings or signals trigger your workflow.

Auto-Tag

Automatically tag recordings that match your criteria.

Auto-Folder

Route recordings to folders by title pattern or AI-powered conditions.

Send to Webhook

Send summaries, transcripts, signals, or AI answers to any webhook in JSON, plain text, or Markdown.

Answer Questions

Ask AI questions about your data and send the answers to a webhook automatically.

9 Built-in Templates

Pre-built templates for common workflows - recording to folder, summary to webhook, signal to webhook, and more.

Data Types

Process any data type

From calls to CSVs, BuildBetter handles it all.

Calls

Generate uncannily accurate summaries of dialogues

Tickets

Process all your customer support tickets

Surveys

Integrate or upload survey data from your favorite platform

Emails

Forward support or team emails for processing and get insights

Messages

Save customer and team messages from Slack

CSV

Upload thousands of rows of knowledge and get knowledge

Output

Generate any document type

Workflows can output to any of these formats and more.

Customer call analysisQ&A extractionMagic minutesUser personaStatement of workPRDJobs to be doneUse caseJob candidate interviewStatus updateSales CRM extractionsUser stories