Momentum
Connect Momentum to BuildBetter to import your call recordings and transcripts. Analyze sales and customer success conversations alongside your other customer data.
Overview
Connect Momentum to BuildBetter to import your call recordings and transcripts. Analyze sales and customer success conversations alongside your other customer data.
Features
- Automatic recording import
- AI-powered transcription
- Speaker identification
- Sentiment analysis
- Key moment detection
- Searchable transcripts
What makes Momentum special
- Audio and video recording import
- Full transcripts with speaker identification
- Retroactive historical backfill
- Automatic sync of new recordings
- Participant mapping to people and companies
Use Cases
- Sales call analysis
- Customer interview insights
- Meeting summaries
- Coaching and training
- Compliance documentation
How to Set Up
- 1.Navigate to Settings > Integrations
- 2.Click on the integration card
- 3.Authorize BuildBetter to access your account
- 4.Select which recordings to sync
- 5.Configure automatic import settings
- Get Started
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