Lesson 92 · Build with customers

Can I ask BuildBetter from Linear?

Bring customer evidence into the issue conversation.

1 min 10 s6 stepsLesson 12 of 12 in Build with customers

You’ll be able to

  • Link your account to the Linear agent
  • Ask and follow up inside a Linear issue
  • Check sources and approve evidence changes

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Linear Integration
Connect BuildBetter with Linear to transform customer insights into actionable project tasks

Transcript

You can now ask about customer evidence from a Linear issue and continue the conversation there.

In BuildBetter, open Settings, Integrations, and Manage on Linear. Find the BuildBetter agent in Linear section.

A workspace admin connects the agent. Each person then uses Link my Linear account. Your account is linked confirms your connection.

In a Linear issue, mention BuildBetter or delegate the issue. Ask which customers requested the change and what they said.

The agent uses the issue and conversation as context. Open cited signals and recordings to check the evidence.

Reply in the same conversation to ask a follow-up. Answers use workspace-shared evidence.

If you ask to link evidence to an issue, review the proposal. Evidence changes wait for your approval.

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