Lesson 07 · Understand your customers
Review a call
Summary, transcript, signals and sharing.
You’ll be able to
- Read any call in minutes
- Fix speakers and add signals
- Share a call with a password
Read the docs
Synced from docs.buildbetter.aiThe help pages for this lesson, kept up to date. Read them here without leaving the lesson.
Transcript
Every call you record ends up in one place, with a summary, a transcript and the moments that matter.
Open Library, then Recordings. Search by title, by person, or by anything that was said.
Open a call, and the summary is waiting. It's written for the kind of meeting it was, so a discovery call and a standup read differently.
Switch to Transcript to read every word. If a speaker is wrong, click Re-Assign and pick the right person.
Click Signals to see every request, bug and decision pulled from the call. Click one, and the video jumps to that moment.
If BuildBetter missed something, highlight the text and click Create New Signal.
To share outside the company, click Share and choose Anyone with the link. For anything sensitive, set a password too.
Next up, make summaries yours.
