University for research
BuildBetter for research,
in 10 minutes.
Record interviews, organize them by study, and write up findings with every quote linked.
The research path
Your lessons, in order.
8 lessons, about 10 minutes. Lesson 01 first, then everything a research team uses every week.
1 · Lesson 011 min 19 s
Welcome to BuildBetter
A quick map of the app, and where to go for what.
2 · Lesson 041 min 12 s
Other ways to record
Live calls, uploads, BB Recorder and Zoom imports.
3 · Lesson 071 min 9 s
Review a call
Summary, transcript, signals and sharing.
4 · Lesson 091 min 13 s
What are signals?
What BuildBetter pulls out of your data, and how to tune it.
5 · Lesson 101 min 19 s
Find insights with Signals
Ask a question, filter the evidence, share the view.
6 · Lesson 111 min 4 s
Collections and permissions
Group calls by project and decide who sees them.
7 · Lesson 171 min 22 s
Documents and templates
Turn calls into briefs, summaries and PRDs.
8 · Lesson 261 min 19 s
See how people use your product
Screens, screen flows and sessions.
Jobs you can do today
What research teams do in BuildBetter.
Each job is one step in a lesson: the exact clicks, a link to watch it, and a link that opens BuildBetter right there.
01
Record interviews with or without a bot
Settings→General→Our apps→BB Recorder
Lesson 04, step 3: Record without a bot
02
Group interviews into a research collection
Library→Collections→Create Collection
Lesson 11, step 1: Create a collection
03
Decide what gets tagged in every interview
Settings→AI Labeling→Signal Types
Lesson 09, step 2: Choose what it looks for
04
Ask questions across every interview
+→Recordings→tick calls→Add to chat
Lesson 13, step 4: Focus on specific calls
05
Write research summaries with every quote linked
Smart Documents Generator→Customer Call Analysis
Lesson 17, step 2: Pick a template
Ask BoB
Ask BoB like a researcher
Inside BuildBetter, BoB answers these from your own calls, tickets and chats. Here, the assistant shows you how to ask.
