University for product
BuildBetter for product,
in 25 minutes.
Hear every request, find the patterns, and write the PRD with the evidence attached.
The product path
Your lessons, in order.
19 lessons, about 25 minutes. Lesson 01 first, then everything a product team uses every week.
1 · Lesson 011 min 19 s
Welcome to BuildBetter
A quick map of the app, and where to go for what.
2 · Lesson 051 min 17 s
Bring in Slack, support and feedback
Slack channels, support tickets and survey CSVs.
3 · Lesson 091 min 13 s
What are signals?
What BuildBetter pulls out of your data, and how to tune it.
4 · Lesson 101 min 19 s
Find insights with Signals
Ask a question, filter the evidence, share the view.
5 · Lesson 111 min 4 s
Collections and permissions
Group calls by project and decide who sees them.
6 · Lesson 121 min 26 s
Knowledge
Bring your docs in, link them to calls, and BoB answers with your context.
7 · Lesson 131 min 11 s
Ask BoB
Ask a question, check the source, focus on the calls you pick.
8 · Lesson 141 min 19 s
What to ask BoB
Nine questions worth asking on your first day.
9 · Lesson 1558 s
Your morning brief and Loops
Read your brief, set up a Loop, and approve what it posts.
10 · Lesson 162 min 1 s
Turn signals into a doc
Filter the evidence, select it, and generate a draft PRD with every quote linked.
11 · Lesson 171 min 22 s
Documents and templates
Turn calls into briefs, summaries and PRDs.
12 · Lesson 201 min 7 s
BuildBetter in Claude and ChatGPT
Your customer evidence, inside the AI tools you already use.
13 · Lesson 331 min 22 s
What can you do in Claude and ChatGPT?
Four everyday prompts that answer from your BuildBetter data.
14 · Lesson 231 min 24 s
Track projects with customer evidence
Projects, evidence and status updates.
15 · Lesson 241 min 8 s
Triage what needs you
Inbox views, items, routing and dismissing.
16 · Lesson 251 min 26 s
Prototype a change on your real product
Capture a page, change it with the agent, share it.
17 · Lesson 261 min 19 s
See how people use your product
Screens, screen flows and sessions.
18 · Lesson 271 min 26 s
Share a roadmap and changelog
Boards, a roadmap, and release notes on one portal.
19 · Lesson 211 min 21 s
Close the feedback loop automatically
Match each release to the customers who asked for it, and draft the follow-up.
Jobs you can do today
What product teams do in BuildBetter.
Each job is one step in a lesson: the exact clicks, a link to watch it, and a link that opens BuildBetter right there.
01
Hear every feature request in one place
Search→Smart Filters→Feature Requests
Lesson 10, step 2: Start with a smart filter
02
Find patterns across calls, tickets and chats
03
Turn customer evidence into a PRD
04
Organize research by project
Library→Collections→Create Collection
Lesson 11, step 1: Create a collection
05
Get a weekly tally of what customers asked for
Product and engineering→Feature request tally→edit the text
Lesson 15, step 3: Pick a starter, then edit it
06
Use customer context in Claude, ChatGPT or Cursor
Settings→Developer→MCP→Copy URL
Lesson 20, step 1: Copy the server address
Ask BoB
Ask BoB like a PM
Inside BuildBetter, BoB answers these from your own calls, tickets and chats. Here, the assistant shows you how to ask.
Why it matters
